Accessibility Statement

Updated: January 2024

Zero Technologies, LLC (“Zero Water”, “us”, “we”, “our”) is a leading manufacturer of water filtration products and operates a website at www.zerowater.com (“the Website”).

We are dedicated to ensuring our website is accessible to as many visitors as possible regardless of their ability or technology. We have an active commitment to increasing the accessibility of the Website and this Website is currently undergoing accessibility remediation.

Our ongoing accessibility and remediation efforts work toward conforming the Website to the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria where possible and reasonable. See, https://www.w3.org/TR/WCAG21/.

While we strive to provide an accessible experience for all users, we acknowledge that some limitations may exist. These limitations may result from legacy content, or may be a result of factors beyond our control or knowledge, third-party integrations or content, or technical constraints. We are committed to minimizing these limitations and we welcome your feedback to help us improve.

To access and use our Website optimally, we recommend using the latest versions of popular web browsers, such as Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge. Please refer to your browser for guidance regarding how best to customize your settings for accessibility purposes.

Our Website is periodically checked to ensure its compatibility and functionality in various environments. We strive to provide a consistent experience across different platforms and screen sizes.

We appreciate your support and feedback as we work towards enhancing the accessibility of our Website. Your feedback is invaluable in helping us improve and provide an inclusive online experience for everyone.

If you encounter any difficulties viewing or navigating the content on the Website or wish to submit your feedback regarding the accessibility of our Website, please email our team at customerservice@zerowater.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. Alternatively, you may call us at 1.800.503.2939 (Monday – Friday 8:00AM-8:00PM CST).

We value your input and will make every effort to address any issues promptly. Please note that any feedback submitted by you will be handled in accordance with our Privacy Policy and Terms of Use.